Why is the Store SKU field empty after pulling the orders? Why am I still prompted that there is no mapped SKU even after setting up the mapping?

Why is the Store SKU field empty after pulling the orders? Why am I still prompted that there is no mapped SKU even after setting up the mapping?

Answer: First, please confirm that you have mapped the TikTok store’s Seller ID to the corresponding product in the ShipOut system.

Second, after mapping, did you refresh the order data to reflect the new mappings? If you haven’t, please go back and update the store orders using the option in the top right corner.​