Why did linking to TikTok fail? Why can’t I successfully connect to TikTok?

Answer: Please ensure that the warehouse name you entered when linking TikTok in ShipOut is accurate.

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• Related Articles

• How to link a TikTok store

  Notes: When mapping TikTok store products in ShipOut, it is necessary to map the seller ID of the TikTok store as the store product code, not the SKU ID of the TikTok store. Linking to a TikTok store currently only supports pulling orders with an ...

• Why is product A displayed on tiktok, but product B displayed on the system delivery list?

  Answer: The TikTok shop did not maintain Seller SKUs, and the SKUs of the order updated into ShipOut system were not automatically matched by the system through mapping, but OMS SKUs were manually selected to ship. As A result, the shipped product B ...

• How do you connect your Netsuite

  Operation steps: Log in to your ShipOut account > Go to the Settings button in the upper right corner > Selling Channels >Connect a Store or Marketplace > Click the Net suite icon > Fill in the form> Click Connect Step 1: To access your NetSuite ERP ...

• Why can’t my product be archived?

  Before the product is archived, it is necessary to ensure that all inbound, outbound, or return orders involving the SKU have reached the completed state, and the inventory of the product is 0.

• Why can’t the tracking number in the outbound order be canceled?

  Please check whether the logistics status of your outbound order is in the transportation status. The transportation order in the transportation status does not support cancellation.