Must the SKU of ShipOut system be the same as that of the selling channel?
The ShipOut system SKU can be set to be the same as or different from the store SKU. After the product is created, all products need to be associated with the store SKU through the mapping alias. After successful association, whether the system SKU is the same as the store SKU or not, the system can identify the product.
Related Articles
Selling Channel Integration
We support customers to connect Amazon, eBay, Shopify, ShipStation and other online e-commerce platforms to import orders in batches for order management operations. Settings -> Selling Channels-> Connect to an online store or platform -> Select the ...
How to link your Wayfair
I. Attention, please read first: The following settings must be completed before you are able to sync the orders: Wayfair store alias mapping needs to map ‘supplier part number’ instead of wayfair SKU Connect FedEx or UPS account and set up bill to ...
Why do SKU fields report errors when importing system forms?
You can check the SKU from the following three points: Whether you are importing for the warehouse side or OMS side, please confirm whether the import side is correct; Please check whether the product is created. If not, you need to create the ...
Why is product A displayed on tiktok, but product B displayed on the system delivery list?
Answer: The TikTok shop did not maintain Seller SKUs, and the SKUs of the order updated into ShipOut system were not automatically matched by the system through mapping, but OMS SKUs were manually selected to ship. As A result, the shipped product B ...
Why can’t Amazon store products process orders in the system after they are mapped with aliases?
Amazon SKU is unique. ShipOut pulls the Amazon Store SKU instead of the Amazon Store ASIN, so when mapping aliases for Amazon Store products, the system SKU should fill in the SKU instead of the Amazon Platform ASIN.